1. Who we are
Our company - Starry Sky Events Ltd
Registered Address – 49 Station Rd, Polgate, East Sussex. BN26 6EA
Email address – firstname.lastname@example.org
Starry Sky Events Ltd will be referred to as “we”, “us” or “our” in this privacy notice.
2. Types of data we collect
a. Website Cookies
What are cookies?
Cookies are small pieces of data that are stored on your computers browser, that keep track of your actions and movement on a website.
Our website stores the following cookies:-
Session (Transient) Cookies – These cookies get erased when you close down your browser and do not collect information from your computer. They store information in the form of a session identification. This does not personally identify you.
Persistent (Permanent) Cookies – These are stored on your hard drive until there expiry date or until you delete them. These cookies collect information about your website preferences and behaviour.
If you wish to turn off your cookies, you can find this in your settings menu on your browser.
b. Google Analytics
·We use Google Analytics to help us understand how potential customers use our website i.e their behaviour and how many people visit particular parts of our website. The information from Google analytics is anonymised. We use the information to improve the functionality, layout and content of our website to help us develop our business.
c. Mailing Lists
With your consent we may collect your name and email address, so we communicate to you about our marketing or promotional offers. The information we send, is to tell you about things you say you want to hear about eg. New promotions. We may also check that you were happy with your experience. You can unsubscribe to our emails by emailing us at email@example.com. We do not share your information with any third parties.
d. Customer Details & Enquiries
To book a service with us your title, name, email address, contact number, bank details and home address will be requested in order for you to pay and secure your booking.
When you enquire or want to book a service via email, online booking, social media or phone with us, we will process & collect your information in order to communicate back to you, to respond to an enquiry & supply you with our services you have purchased.
We will also use your information to provide customer support once a service has been purchased.
3. Sharing Information
We may be required to share your name with event organisers eg. Festival manager or wedding coordinator, when dealing with logistics and timings when erecting & dismantling our bell tents.
We may have to share your information with insurers, lawyers, bank provider and auditors.
4. How long do we keep your information?
We are legally obligated to keep transaction information for tax purposes for up to 6 years.
We carefully assess and store our customer’s information for the shortest time possible and no longer necessary for the purposes for which the personal data are processed.
5. Access to your personal information
You are entitled to view, amend or delete the personal information that we hold. If you wish to request any of the above, please contact Starry Sky Events Ltd at firstname.lastname@example.org
6. Changes to this Privacy Notice